Privacy Policy
Last updated: March 12, 2026
1. Introduction
Clear Photon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
2.1 Personal Data Collected via Forms
When you submit inquiry forms on our website (Job Shop Services, Process Development, or NDA Request), we collect the following categories of personal data:
Job Shop & Process Development Forms:
- Contact Information: Company name, contact person name, email address, phone number
- Delivery Information: Delivery address, city, country
- Technical Information: Process type, material specifications, material thickness, material supplier, part size, quantity, project description, critical parameters, timeline, budget range, technical details
- File Uploads: Technical drawings, specifications, and supporting documentation (optional)
NDA Request Form:
- Company Information: Company website, full legal name, registered/legal address, company registration number (Tax ID / EU-VAT ID)
- Contact Person: Full name, email address
- Authorized Signing Person: Full name, position/title, email address
2.2 Usage Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Respond to your inquiries and provide customer service
- Send you information about our femtosecond laser workstations, services, and offerings
- Process your requests for feasibility studies, job shop services, or process development
- Improve our website and service offerings
- Monitor and analyze usage and trends to improve your experience
- Connect you with appropriate application labs and research partners from our global network based on your micromachining requirements
- Facilitate technical consultations and provide customized solutions for your laser processing needs
3A. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Consent (Article 6(1)(a) GDPR)
When you submit forms on our website (Job Shop, Process Development, NDA Request), you provide explicit consent by checking the privacy consent checkbox. You can withdraw your consent at any time by contacting us.
Legitimate Interests (Article 6(1)(f) GDPR)
We may process your data to respond to your inquiries, improve our services, and maintain business relationships. Our legitimate interest is balanced against your rights and freedoms.
Contractual Necessity (Article 6(1)(b) GDPR)
Processing is necessary to fulfill service requests, prepare NDAs, and execute contracts for job shop or process development services.
3B. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Service Inquiries (Job Shop, Process Development): We retain your data for up to 3 years from your last inquiry to maintain service history and facilitate future requests. After this period, data is anonymized or deleted.
- NDA Requests: We retain NDA-related data for 7 years from the date of signing or request, in compliance with legal and contractual obligations.
- Marketing Communications: If you opt-in to receive marketing communications, we retain your data until you unsubscribe or request deletion.
- Legal Obligations: We may retain certain data longer if required by law, legal proceedings, or regulatory requirements.
You can request deletion of your data at any time by contacting us at [email protected], subject to legal retention requirements.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
Third-Party Service Providers and Partners
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do such work. Specifically, we share your technical requirements and contact details with our application lab partners, job shop service providers, and research institutions to:
- Match you with the most suitable application lab from our global network
- Generate specific pricing for femtosecond laser processing services
- Provide technical feasibility assessments for your materials and applications
- Develop customized process parameters for your micromachining needs
- Facilitate laser source sourcing assistance if requested
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
Right to Access (Article 15 GDPR)
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.
Right to Rectification (Article 16 GDPR)
You have the right to request correction of inaccurate personal data or completion of incomplete data. We will update your information promptly upon verification.
Right to Erasure / "Right to be Forgotten" (Article 17 GDPR)
You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw consent. Note: We may be required to retain certain information for legal or contractual compliance.
Right to Restriction of Processing (Article 18 GDPR)
You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability (Article 20 GDPR)
You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller without hindrance.
Right to Object (Article 21 GDPR)
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds.
Right to Withdraw Consent (Article 7(3) GDPR)
Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights. In Poland, the supervisory authority is:
Urząd Ochrony Danych Osobowych (UODO)
ul. Stawki 2, 00-193 Warsaw, Poland
Website: uodo.gov.pl
How to Exercise Your Rights
To exercise any of your data protection rights, please contact us at: [email protected]. We will respond to your request within 30 days. Please include "GDPR Request" in the subject line and provide sufficient information to verify your identity.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: